hotel-management

Hospitality Operations Management

DESCRIPTION

Hospitality Operations Management – The «Hospitality Operations Management» program, through a combination of theoretical courses, workshop and industrial training in luxury hotels in Cyprus and abroad, is designed to help students to gain knowledge and skills to the extent that they can learn, adapt and develop in the hotel and catering industry.

Further, the program aims to develop the vital skills of communication, teamwork, leadership and problem solving that will give students the ability to successfully implement the duties of Hospitality Operations Manager.

In addition, one of the most important goals of this program is to provide students with a comprehensive examination of the work related to Hospitality Operations Management. Through the various courses of this program, students will examine in detail the duties and responsibilities of the Hospitality Operations Manager, the various areas of management, control and other functions associated with high challenges of the profession.

During their studies, students of the «Hospitality Operations Management» program will be able to choose specialization courses and gain expertise in the hospitality fields of Food and Beverage Management and Rooms Division Management. They will be involved with the theory and practice of food and beverage services or rooms division services and all other aspects related to customer service.

Upon completion of their studies, graduates will then be able to plan, organize, guide, instruct, train, supervise and evaluate the success of the vital departments of Food and Beverage or Rooms Division in a hotel, a restaurant, the food departments of hospitals and any other forms of food service business at any level, or the reception and housekeeping in a hotel or any other form of tourism business of any Service Level.

Furthermore, graduates of «Hospitality Operations Management» program will have acquired following skills: control over sales, production costs and other operating expenses, and successfully fulfill their obligations to the budgets of the business, the service quality levels and many other functions of the Food and Beverage or the Rooms Division departments.

* This program is registered and approved by the Ministry of Education and Culture but not accredited yet.

CAREER

The continuous thriving of the hotel and catering industry is consistently one of the leading job creators in Cyprus and the majority of European countries. The program «Hospitality Operations Management» of Mesoyios College helps to prepare professionals to start their own business, starting a franchise business or hold a supervisory / managerial role in a hotel, restaurant, bars, clubs, dining facilities, resort, or places, such as companies, nursing homes, colleges and universities.

The hotel industry basically affects every industry, and the well trained and educated professionals in the field of Hospitality Operations Management, Food and Beverage Management, Front Office Management and Rooms Division Management are in great demand today. This number is expected to be increased dramatically over the next few years and soon after the global financial crisis that slowly began to show signs of recovery.

PROGRAM PATHWAY

DEGREE REQUIREMENTS:

Hospitality Major Requirements Min: 38 Max: 38 ECTS
Business Major Requirements Min: 10 Max: 10 ECTS
English Language Requirements Min: 08 Max: 08 ECTS
Computer Requirements Min: 10 Max: 10 ECTS
Social Science & Liberal Arts Requirements Min: 05 Max: 05 ECTS
Math Requirements Min: 04 Max: 04 ECTS
Food & Beverage Specialization Electives Min: 00 Max: 25 ECTS
Rooms Division Specialization Electives Min: 00 Max: 25 ECTS
Business Electives Min: 10 Max: 10 ECTS
Foreign Languages Electives Min: 08 Max: 08 ECTS
Social Science & Liberal Arts Electives Min: 05 Max: 05 ECTS
Specialization Electives Min: 25 Max:
Total ECTS to Graduate: 123  
MAJOR REQUIREMENTS – HOSPITALITY

Min: 38                 Max: 38 ECTS

ECTS
HOS120 – Introduction to Hospitality Industry 5
HOS121  – Dimensions of Tourism 5
HOS122 – Food and Beverage Management 5
HOS123 – Hospitality Operations Management 5
HOS125 – Front Office Operations 4
HOS126 – Fundamentals of Housekeeping Operations 4
HOI120 – HOM-Internship I 5
HOS220 – Principles of Hospitality Marketing 5
MAJOR REQUIREMENTS – BUSINESS

Min: 10                 Max: 10 ECTS

ECTS
ACC130 – Financial Accounting I 5
ACC231 – Financial Accounting II 5
ENGLISH LANGUAGE REQUIREMENTS

Min: 08                 Max: 08 ECTS

ECTS
ENG191 – College English A 4
ENG192 – College English B 4
COMPUTER REQUIREMENTS

Min: 10                 Max: 10 ECTS

ECTS
COM143 – Business Computing 5
COM144 – Hospitality Information Systems 5
SOCIAL SCIENCE & LIBERAL ARTS REQUIREMENTS

Min: 05                 Max: 05 ECTS

ECTS
PSY270 – Hospitality Human Resources Management 5
MATH REQUIREMENTS

Min: 04                 Max: 04 ECTS

ECTS
MAT160 – College Algebra 4
FOOD & BEVERAGE SPECIALIZATION ELECTIVES

Min: 00                 Max: 25 ECTS

ECTS
HOS223 – Restaurant Operations Management 5
HOS225 – Food and Beverage Planning, Control and Purchasing 5
CUA215 – Menu Planning and Development 5
HOS222 – Wines and Spirits 5
HOS226 – Sanitation and Safety 5
ROOMS DIVISION SPECIALIZATION ELECTIVES

Min: 00                 Max: 25 ECTS

ECTS
HOS227 – Front Office Management 5
HOS228 – Housekeeping and Maintenance Management 5
HOS229 – Hotel Facility Management 5
BUS352 – Service Quality Management 5
HOS324 – Risk Management in the Hospitality Industry 5
BUSINESS ELECTIVES

Min: 10                 Max: 10 ECTS

ECTS
ACC131 – Microeconomics 5
ACC230 – Macroeconomics 5
ACC232 – Managerial Accounting for the Hospitality Industry 5
BUS351 – E-Marketing for Hospitality Industry 5
FOREIGN LANGUAGES ELECTIVES

Min: 08                 Max: 08 ECTS

ECTS
GRE290 – Greek for the Hospitality Industry – Level 1 4
GRE291 – Greek for the Hospitality Industry – Level 2 4
RUS290 – Russian for the Hospitality Industry – Level 1 4
RUS291 – Russian for the Hospitality Industry – Level 2 4
GER290 – German for the Hospitality Industry – Level 1 4
GER291 – German for the Hospitality Industry – Level 2 4
SOCIAL SCIENCE & LIBERAL ARTS ELECTIVES

Min: 05                 Max: 05 ECTS

ECTS
HIS280 – Introduction to Cyprus History 5
PSY271 – Introduction to Psychology 5
COM340 – Introduction to Multimedia 5

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