Hospitality Operations Management
DESCRIPTION
The program’s mission is to develop Supervisors and Middle Managers in the hospitality industry. The program’s aim is to prepare students to lead the future though a combination of theory and practice.
LEARNING OUTCOMES
Upon completion of the program, students will be able to:
- Describe the functional areas in a hotel and explain the principles factors influence them.
- Perform activities associated with setting up, monitoring, controlling, marketing and improving hospitality services to meet industry requirements.
- Demonstrate the operations performed within the hospitality industry.
- Apply problem-solving skills to provide customer service and to improve interpersonal skills at workplace.
* This program has been accredited by the Cyprus Quality Assurance Agency (CYQAA) on 20th May 2021 (Ref. Number: 07.14.242.006).
CAREER OPPORTUNITIES
The continuous thriving of the hotel and catering industry is consistently one of the leading job creators in Cyprus and the majority of European countries. The program Hospitality Operations Management of Mesoyios College helps to prepare professionals to start their own business, start a franchise business or hold a supervisory/managerial role in a hotel, restaurant, bars, clubs, dining facilities, resort, or places, such as companies, nursing homes, colleges and universities.
The hotel industry basically affects every industry, and the well trained and educated professionals in the field of Hospitality Operations Management, Food and Beverage Management, Front Office Management and Rooms Division Management are in great demand today. This number is expected to increase dramatically over the next few years and soon after the global financial crisis that slowly began to show signs of recovery.
PROGRAM STRUCTURE
DEGREE REQUIREMENTS:
Total ECTS to Graduate:120
| Hospitality Major Requirements | Min: 30 | Max: 30 ECTS |
| Business Requirements | Min: 30 | Max: 30 ECTS |
Direction Requirements
|
Min: 36 | Max: 36 ECTS |
| English Language Requirements | Min: 06 | Max: 06 ECTS |
| Social Science & Liberal Arts Requirements | Min: 06 | Max: 06 ECTS |
| Business Electives | Min: 00 | Max: 06 ECTS |
| Computer Electives | Min: 00 | Max: 06 ECTS |
| Hospitality Electives | Min: 00 | Max: 06 ECTS |
| Foreign Language Electives | Min: 00 | Max: 12 ECTS |
| General Electives | Min: 12 | Max: – |
| HOSPITALITY MAJOR REQUIREMENTS
Min: 30 Max: 30 ECTS |
ECTS |
| HOS100 – Introduction to Hospitality Industry | 6 |
| TOU100 – Dimensions of Tourism | 6 |
| HOS104 – Delivery Customer Experience | 6 |
| HOS304 – Strategic Hospitality Management | 6 |
| HOS303 – Corporate Sustainability in the Hospitality industry | 6 |
| BUSINESS REQUIREMENTS
Min: 30 Max: 30 ECTS |
ECTS |
| ACC103 – Financial Accounting I | 6 |
| BUS101 – Business and Professional Communication | 6 |
| HRM100 – Human Resources Management | 6 |
| MKT401 – Strategic Marketing | 6 |
| MKT200 – Consumer Behavior | 6 |
| FOOD AND BEVERAGE SERVICE SPECIALIZATION REQUIREMENTS
Min: 36 Max: 36 ECTS |
ECTS |
| HOS101 – Food and Beverage Management | 6 |
| HOS201 – Wines and Spirits | 6 |
| HOS305 – Menu Planning and Development | 6 |
| HOS301- Food and Beverage Cost Control | 6 |
| HOS203 – Bar Management | 6 |
| HOS202 – Restaurant Operation Management | 6 |
| ROOM DIVISION SPECIALIZATION REQUIREMENTS
Min: 36 Max: 36 ECTS |
ECTS |
| HOS102 – Front Office Operation | 6 |
| HOS103 – Tour Operators and Hospitality Management | 6 |
| BUS202 – Sales Management | 6 |
| HOS200 – Housekeeping Management | 6 |
| HOS204 – Hotel Facilities Management | 6 |
| COM200 – Hospitality Information Systems | 6 |
| ENGLISH LANGUAGE REQUIREMENTS
Min: 06 Max: 06 ECTS |
ECTS |
| ENG101 – English for Academic Purposes | 6 |
| SOCIAL SCIENCE AND LIVERAL ARTS REQUIREMENTS
Min: 06 Max: 06 ECTS |
ECTS |
| SOC100 – Business Ethics | 6 |
| BUSINESS ELECTIVES
Min: 00 Max: 06 ECTS |
ECTS |
| BUS301 – Total Quality Management | 6 |
| COMPUTER ELECTIVES
Min: 00 Max: 06 ECTS |
ECTS |
| COM100- Business Computing | 6 |
| HOSPITALITY ELECTIVES
Min: 00 Max: 06 ECTS |
ECTS |
| HOS205 – Sanitation and Safety | 6 |
| FOREIGN LANGUAGE ELECTIVES
Min: 00 Max: 12 ECTS |
ECTS |
| GRE100 – Greek Language and Culture I | 6 |
| GRE102 – Greek Language and Culture II | 6 |
| RUS100 – Russian Language and Culture I | 6 |
| RUS102 – Russian Language and Culture II | 6 |
| ENG100 – EFL I (English as a Foreign Language) | 6 |
| ENG100 – EFL II (English as a Foreign Language) | 6 |
PATHWAY TO GLION
After comparing and matching the curriculum of the two institutions, Glion Institute of Higher Education recognizes a combination of subject courses from the two-year program of Hospitality Operations Management (Diploma).
Upon completion of the Diploma and proof of a 6.0 IELTS or two years of all English education, students have the opportunity to continue with semesters 4, 5 (24 week internship), 6 and 7 for the award of the BBA in International Hospitality Business at Glion.
PATHWAY TO LES ROCHES
After comparing and matching the curriculum of the two institutions, Les Roches recognizes a combination of subject courses from the two-year program of Hospitality Operations Management (Diploma).
Upon completion of the Higher Diploma and proof of a 6.0 IELTS or two years of all English education, students have the opportunity to continue with semesters 4, 5 (24 week internship), 6 and 7 for the award of the BBA in Global Hospitality Management at Les Roches.
