Diploma in Hospitality Operations Management

DESCRIPTION

The program’s mission is to develop Supervisors and Middle Managers in the hospitality industry. The program’s aim is to prepare students to lead the future though a combination of theory and practice.

LEARNING OUTCOMES

Upon completion of the program, students will be able to:
• Describe the functional areas in a hotel and explain the principle factors that influence them.
• Perform activities associated with setting up, monitoring, controlling, marketing and improving hospitality services to meet industry requirements.
• Demonstrate the operations performed within the hospitality industry.
• Apply problem-solving skills to provide customer service and to improve interpersonal skills in the workplace.

* This program has been accredited by the Cyprus Quality Assurance Agency (CYQAA) on 20th May 2021 (Ref. Number: 07.14.242.006).

CAREER OPPORTUNITIES

The continuous thriving of the hotel and catering industry is consistently one of the leading job creators in Cyprus and the majority of European countries. The program Hospitality Operations Management of Mesoyios College helps to prepare professionals to start their own business, start a franchise business or hold a supervisory/managerial role in a hotel, restaurant, bars, clubs, dining facilities, resort, or places, such as companies, nursing homes, colleges and universities.

The hotel industry basically affects every industry, and the well trained and educated professionals in the field of Hospitality Operations Management, Food and Beverage Management, Front Office Management and Rooms Division Management are in great demand today. This number is expected to increase dramatically over the next few years and soon after the global financial crisis that slowly began to show signs of recovery.

PROGRAM STRUCTURE

DEGREE REQUIREMENTS:

Total ECTS to Graduate:120 

RequirementMin ECTSMax ECTS
Hospitality Major RequirementsMin: 30Max: 30 ECTS
Business RequirementsMin: 30Max: 30 ECTS
Direction Requirements: 1. Food and Beverage Service Specialization 2. Room Division SpecializationMin: 36Max: 36 ECTS
English Language RequirementsMin: 06Max: 06 ECTS
Social Science & Liberal Arts RequirementsMin: 06Max: 06 ECTS
Business ElectivesMin: 00Max: 06 ECTS
Computer ElectivesMin: 00Max: 06 ECTS
Hospitality ElectivesMin: 00Max: 06 ECTS
Foreign Language ElectivesMin: 00Max: 12 ECTS
General ElectivesMin: 12Max: –
Total ECTS to Graduate120

HOSPITALITY MAJOR REQUIREMENTS

 

CourseECTS
HOS100 – Introduction to Hospitality Industry6
TOU100 – Dimensions of Tourism6
HOS104 – Delivery Customer Experience6
HOS304 – Strategic Hospitality Management6
HOS303 – Corporate Sustainability in the Hospitality Industry6

BUSINESS REQUIREMENTS

CourseECTS
ACC103 – Financial Accounting I6
BUS101 – Business and Professional Communication6
HRM100 – Human Resources Management6
MKT401 – Strategic Marketing6
MKT200 – Consumer Behavior6

FOOD AND BEVERAGE SERVICE SPECIALIZATION REQUIREMENTS

CourseECTS
HOS101 – Food and Beverage Management6
HOS201 – Wines and Spirits6
HOS305 – Menu Planning and Development6
HOS301 – Food and Beverage Cost Control6
HOS203 – Bar Management6
HOS202 – Restaurant Operation Management6

ROOM DIVISION SPECIALIZATION REQUIREMENTS

CourseECTS
HOS102 – Front Office Operation6
HOS103 – Tour Operators and Hospitality Management6
BUS202 – Sales Management6
HOS200 – Housekeeping Management6
HOS204 – Hotel Facilities Management6
COM200 – Hospitality Information Systems6

ENGLISH LANGUAGE REQUIREMENTS

CourseECTS
ENG101 – English for Academic Purposes6

SOCIAL SCIENCE AND LIVERAL ARTS REQUIREMENTS

CourseECTS
SOC100 – Business Ethics6

BUSINESS ELECTIVES

CourseECTS
BUS301 – Total Quality Management6

COMPUTER ELECTIVES

CourseECTS
COM100 – Business Computing6

HOSPITALITY ELECTIVES

CourseECTS
HOS205 – Sanitation and Safety6

FOREIGN LANGUAGE ELECTIVES

CourseECTS
GRE100 – Greek Language and Culture I6
GRE102 – Greek Language and Culture II6
RUS100 – Russian Language and Culture I6
RUS102 – Russian Language and Culture II6
ENG100 – EFL I (English as a Foreign Language)6
ENG101 – EFL II (English as a Foreign Language)6

PATHWAY TO GLION

After comparing and matching the curriculum of the two institutions, Glion Institute of Higher Education recognizes a combination of subject courses from the two-year program of Hospitality Operations Management (Diploma).

Upon completion of the Higher Diploma and proof of an IELTS score of 6.0 or two years of education in English, students have the opportunity to continue with semesters 5, 6, 7 along with a 24-week internship to earn a BBA in International Hospitality Business at Glion.

PATHWAY TO LES ROCHES

After comparing and matching the curriculum of the two institutions, Les Roches recognizes a combination of subject courses from the two-year program of Hospitality Operations Management (Diploma).

Upon completion of the Higher Diploma and proof of an IELTS score of 6.0 or two years of education in English, students have the opportunity to continue with semesters 5, 6, 7 along with a 24-week internship to earn a BBA in Global Hospitality Management at Les Roches.

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